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Terms & Conditions

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Last Updated: [Insert Date]

Welcome to Malthe Cosmetics. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

This website is owned and operated by Malthe Cosmetics (“Malthe Cosmetics,” “we,” “our,” or “us”).

These Terms apply to all visitors, customers, users, and others who access or use our website and services.

We reserve the right to update, modify, or replace these Terms at any time. Changes will become effective immediately upon posting on this page. Your continued use of the website following any updates constitutes acceptance of the revised Terms.

2. Use of Our Website

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use our products or services for any illegal or unauthorized activity.

Any breach of these Terms may result in suspension or termination of your access to our website.

3. Products and Services

We make every effort to display our products, descriptions, ingredients, and pricing as accurately as possible.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Product images accurately represent colors on all devices.
  • Product availability will always be maintained.

We reserve the right to:

  • Limit quantities of products sold.
  • Refuse or cancel orders.
  • Discontinue products without prior notice.
  • Restrict sales in certain regions or jurisdictions.

4. Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to:

  • Modify prices at any time.
  • Correct pricing errors or inaccuracies.
  • Cancel orders affected by pricing mistakes.

Payment must be completed before products are dispatched.

We use secure third-party payment providers to process transactions. Malthe Cosmetics does not store full payment card information on its servers.

5. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.

We reserve the right to refuse, cancel, or limit any order if:

  • Product availability changes.
  • Payment cannot be verified.
  • Fraudulent activity is suspected.
  • Incorrect pricing or product information is displayed.

If an order is canceled after payment has been received, an appropriate refund will be processed.

6. Shipping and Delivery

Delivery times are estimates only and may vary due to factors beyond our control.

Malthe Cosmetics is not responsible for delays caused by:

  • Courier services
  • Customs inspections
  • Weather conditions
  • Force majeure events
  • Incorrect shipping information provided by customers

Customers are responsible for ensuring that delivery information is accurate and complete.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

For hygiene and safety reasons, certain cosmetic and skincare products may not be eligible for return once opened or used.

Please refer to our Refund Policy for complete details.

8. Intellectual Property Rights

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Videos
  • Text
  • Designs
  • Trademarks
  • Website layout

is the property of Malthe Cosmetics or its licensors and is protected by applicable intellectual property laws.

You may:

  • View website content for personal use.
  • Print limited portions for personal, non-commercial purposes.

You may not:

  • Copy, reproduce, distribute, publish, modify, or exploit any content without prior written permission.
  • Use our trademarks or branding without authorization.
  • Create derivative works based on our content.

Unauthorized use may result in legal action.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to any part of the website.
  • Upload viruses, malware, or harmful code.
  • Interfere with website security or functionality.
  • Use automated systems, bots, spiders, or scraping tools without permission.
  • Conduct fraudulent activities.
  • Impersonate another person or entity.
  • Distribute spam, unsolicited communications, or promotional content.

Any violation may result in termination of access and legal action where appropriate.

10. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities under your account.
  • You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources.

These links are provided for convenience only. Malthe Cosmetics does not control and is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by external websites

Your use of third-party websites is at your own risk.

12. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we make no warranties regarding:

  • Website availability
  • Accuracy of information
  • Product suitability for specific purposes
  • Uninterrupted or error-free operation

Individual results from cosmetic and skincare products may vary.

13. Limitation of Liability

To the maximum extent permitted by law, Malthe Cosmetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Product purchases
  • Service interruptions
  • Data loss
  • Unauthorized access to user information

Our total liability shall not exceed the amount paid by you for the relevant product or service.

14. Indemnification

You agree to indemnify and hold harmless Malthe Cosmetics, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Violation of any applicable laws or third-party rights

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you agree to the practices described in our Privacy Policy.

16. Force Majeure

Malthe Cosmetics shall not be held responsible for any failure or delay in performing obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet outages
  • Labor disputes
  • Pandemics
  • Transportation disruptions

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Malthe Cosmetics
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]