Privacy Policy
At Malthe Cosmetics (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, create an account, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
person Personal Information
When you register, place an order, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Billing and delivery addresses
- Phone number
- Date of birth
- Gender (optional)
- Payment information (processed securely through payment service providers)
- Account login credentials
- Purchase history and preferences
receipt_long Transaction Information
We may collect information related to:
- Orders and purchases
- Payment transactions
- Product preferences
- Customer inquiries, requests, and feedback
- Communication records
devices Website Usage Information
We may automatically collect information such as:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Search history and browsing behavior on our website
- Referral sources and website interactions
You may browse certain sections of our website anonymously without providing personal information.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders
- Process payments and transactions
- Deliver products and services
- Provide order confirmations and updates
To Improve Customer Experience
- Personalize your shopping experience
- Recommend relevant products
- Understand customer preferences
To Improve Our Services
- Analyze website usage
- Enhance functionality and performance
- Develop new products
To Provide Customer Support
- Respond to inquiries and requests
- Resolve complaints and technical issues
Marketing Communications
With your consent, we may send promotional offers, product launches, newsletters, beauty tips, and updates.
You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.
5. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and password.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
7. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Access Info
Correct Data
Request Deletion
Withdraw Consent
Restrict Processing
Request Copy
8. Data Deletion Requests
You may request the deletion of your personal information at any time by contacting us at:
Please include the email address associated with your account to help us verify your identity.
We will process eligible requests within a reasonable timeframe, subject to any legal or regulatory obligations that require us to retain certain information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page along with the revised “Last Updated” date.
Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Company Name
Malthe Cosmetics
Email Address
cosmeticshop@malwatte.lk
Phone Number
+94 77 236 5726
Address
Malthe Cosmetic, No. 32, Vajira Road, Colombo 5